Ways to Track Your SSDI Claim

There are several convenient ways to monitor your SSDI claim once you’ve submitted your application in Tennessee. The SSA provides both online and offline options for checking your case status.

1. Track Your Claim Online

The fastest and easiest way to track your claim is through your my Social Security account on the SSA’s website at www.ssa.gov.

Once logged in, select “Check Your Application Status” to view the most recent updates. You can see if your claim is under review, awaiting a decision, or if additional documentation is needed.

The online system is available 24/7 and updates frequently, allowing you to stay informed without waiting on hold or visiting an office.

2. Call the SSA

If you prefer to speak with someone directly, call the Social Security Administration at 1-800-772-1213. Representatives can provide information about your claim’s progress and answer questions about what comes next.

When you call, have your Social Security number and any claim reference numbers ready to speed up the process.

3. Visit a Local SSA Office in Tennessee

Tennessee has multiple Social Security field offices where you can inquire about your claim in person. Offices are located in major cities like Nashville, Memphis, Knoxville, and Chattanooga.

If you plan to visit, consider scheduling an appointment in advance. Walk-in visits are accepted, but wait times may be long depending on the office.

Tips for Managing Your SSDI Claim

Once your SSDI application is submitted, it’s important to stay proactive and organized while waiting for updates.

• Keep Copies of All Documents – Retain copies of your application, medical records, and any correspondence with the SSA.
• Respond Quickly to Requests – If the SSA contacts you for more information, respond as soon as possible to avoid delays.
• Use Your SSA Account Frequently – Log in regularly to ensure no updates or alerts are missed.
• Be Patient but Persistent – SSDI claims can take several months to process, especially if additional medical documentation is needed.

Staying engaged with the process helps prevent unnecessary delays and shows the SSA that you are taking your claim seriously.

What Happens After You Check Your Status

The SSA typically updates claim statuses as they move through different phases—initial review, reconsideration, and (if necessary) a hearing before an Administrative Law Judge (ALJ).



If your claim has been pending for an extended period, you can contact the SSA directly or consult with a professional for help ensuring your claim is being processed correctly.